![]() ![]() Ivanti User Workspace Manager – To deliver an unparalleled user experience, while increasing productivity and liberating IT from the shackles from slow and complex desktop tools.Ivanti Endpoint Manager – Quickly discover and manage all devices with the ability to automate complex processes, helping IT work faster and smarter.Ivanti Security Controls – A comprehensive patch management solution for operating systems and third-party applications on physical and virtual Windows and Linux servers as well as workstations in the data center.Ivanti products to be offered by Raqmiyat include: And also, adding, Ivanti product line to Raqmiyat’s Managed Services offerings will help customers to achieve the higher success rate of automation, end-user support and also new business to Raqmiyat.” We believe Ivanti’s solution that helps secure and automates IT operations will provide additional value to the existing customers helping them in achieving their digital transformation agenda. Commenting on this partnership, Ugresh Kumar, Director – Managed Services, Raqmiyat, said, “Ivanti’s comprehensive portfolio of ITAM, ITSM, endpoint, and security management solutions are designed specifically to help enterprises achieve a secure, automated, and digital workplace. ![]() It offers insight and management of devices, workflow integration, and optimal automation through a wide range of solutions such as endpoint security, IT asset management (ITAM), IT service management (ITSM), identity management and unified endpoint management to drive business growth.īy leveraging this partnership, Raqmiyat will address the need of Digital Transformation for enterprises by enabling our customers who want to unify IT on –premises or in the cloud. Ivanti provides solutions for the integrated management of desktops, servers and mobile devices in the enterprise. Ivanti delivers solutions that unify IT and security operations to better manage and secure the digital workplace. If the user has a phone number it should display.Raqmiyat, a leading system integrator and a provider of Digital Transformation solutions and services, is now a regional business partner and authorized reseller of Ivanti products and services for the GCC Region. Go to the client application and refresh the browser.Ĭreate a new incident and select a user for the customer. Highlight that field and drag it directly on top of summary in the form. Scroll down a bit until you find the relationship “Frs_CompositeContract_Contact (IncidentAssociatedCustomer) and expand that relationship.Įxpand fields and scroll down until you locate the “Phone1” field. On the left side of the form you will see a display for the incident object.Įxpand incident and then expand “Relationships”. ![]() This field is actually a display that comes from the employee object. Find the Incident.CustomerOwnershipForm and double-click on its title (bold blue) to open the form.Ĭheck the show layout cells box to outline the areas that make up the form.Ĭlick on the email field to show how it is composed. Go back to the incident business object and select forms. ![]() We are interested in the customer and owner panel. The customer & owner panel is shown as a panel (scroll to the right to see this) whereas other panels are shown as tabs. Click on the “FormView” and you will see the associated child panels. There are 2 views associated with the workspace. The IncidentLayout.ServiceDesk corresponds to what we see when we are in the client application, incident workspace.Ĭlick on the IncidentLayout.Service desk layout to see how this is composed. In the administration application we can go to the incident object to look at the layouts. ![]()
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